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Sunday, April 22, 2012

DATABASE ERROR: CONNECTION FAILED! RoundCube

Hello Friends,

If you see the following error :-

Roundcube :-
DATABASE ERROR: CONNECTION FAILED!

Unable to connect to the database!
Please contact your server-administrator.

Solution :-
You can run the folowing script to solve the issue

/scripts/upcp --force to update cPanel

OR
You can also run the following command to solve the issue

/usr/local/cpanel/bin/update-roundcube --force

OR

Login details in the /usr/local/cpanel/base/roundcube/config/db.inc.php file and check
since it's clear the DB connection error.

root@test [/usr/local/cpanel/base/roundcube]# cat config/db.inc.php | grep roundcube

$rcmail_config['db_dsnw'] = 'mysql://roundcube:DB_PASSWORDlocalhost/roundcube';
// postgres example: 'pgsql://roundcube:pass@localhost/roundcubemail';

root@test [/usr/local/cpanel/base/roundcube]#

PS: Roundcube database Name: roundcube
DB Roundcube Database username : roundcube
DB password : DB_PASSWORD //it has in /root/.my.cnf file

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